Refund and Exchange Policy:

At Pampas Living, we strive to provide our customers with high-quality products that meet their expectations. We understand that sometimes you may need to return or exchange a product, and we want to make that process as simple and straightforward as possible.


Refunds are only available in the case of a defective product. If you receive a product that is defective, please contact us within 3 days of receiving the order to arrange for a return and refund. The product must be returned in the same condition as it was received. Please note that delivery fees must be paid in case of a refund.


Exchanges are available on the spot, in front of the courier, while checking the order, or within 3 days of receiving the order. The product must be returned in the same condition as it was received. Please note that delivery fees must be paid in case of an exchange.


For pre-orders, a down payment is required. Once an order is placed for a pre-order or customized item, no cancellation is valid. Thank you for your understanding.

At Pampas Living, we value your privacy, and we are committed to protecting it. We take all the necessary precautions to protect your information against any unauthorized access to your personal information.

By providing you with a copy of Pampas Living’s privacy policy, we wish to both reassure you that we respect and follow your requests to restrict and protect your personal information and to help you understand how information might open up new options for you, and our customers.

Your personal information is used by us to communicate with you and to provide you with the information regarding, our collections, and services that you request from us or buy from us. Your personal information might also be used by us to assess customer satisfaction and deliver customer assistance.

Information that you give us:
Utilizing our services entails
When you use Shop Online, make a purchase, register for an account, join our Wishlist, take part in a competition, contest, or other promotion, post a product review, interact with us on one of our social media platforms, complete a survey, or otherwise interact with us, you give us personal information like your name, e-mail address, and other details.
We might not be able to offer you the services, or certain elements of those services might not work if you choose not to supply the needed information.
Google Analytics:
In order to gather some of the data we specified above regarding your usage of the services, we employ software called “Google Analytics.” The data we receive from Google Analytics is used to enhance the services. Google Analytics may install cookies on your browser or mobile device, read cookies that are already there, or both in order to gather this data. We don’t mix the data gathered by Google Analytics with anything that can be used to identify you.


The Google Analytics Terms of Use and the Google Privacy Policy place limitations on how Google may use and share data about your visits to its partner applications that it collects through Google Analytics. Review those and http://www.google.com/policies/privacy/partners/ for further information. to learn more about how Google utilizes the data you give them for Google Analytics and how you can manage the data you give them. You can download the Google Analytics opt-out browser add-on from this link if you want to stop Google Analytics from using your data.
The privacy of our clients is extremely important to Pampas Living, 
and We are committed to handling all personal customer data with care.