Product care Guidelines:
– WOOD –
How to take care of your wooden pieces :
– Wood requires gentle treatment to live longer
– Use dry cloth to clean
– If you want to clean it with any wood cleaner don’t spray it directly on your piece but spray it on a piece of cloth and wipe gently.
– Do not wash or put direct water on it “you’ll ruin your wooden piece right away”
– CERAMICS –
– Handle with care: as with all pottery, our items are breakable.
– Easy to clean
– Uniquely imperfect: all our pottery products are wheel-thrown and part of a small quantity of hand-made vases and vessels. There may only be 100 similar products ever produced. And no two items are the same! This means you accept (and, we hope, appreciate) when they come with a little imperfection or look slightly different from the photo on the website. It’s part of the item’s unique character.
A COMMENT ON QUALITY
Please contact our customer service staff at info@pampaegypt.com if an item is not in excellent condition because we require a high standard of quality from all of our products. However, before getting in touch with us, we do ask that you read our Shipping & Returns information.